himanshu shounak

SALES & BUSINESS DEVELOPMENT LEADER | RETAIL, FINTECH & B2B

New Delhi, India

Profile summary

Strategic Sales and Business Development Leader with 17 years shaping retail, fintech, and business-to-business outcomes. Recognized for driving regional retail operations, merchant acquisition, and territory expansion across multiple organizations. Committed to building strategic sales plans and leading internal teams toward organizational targets.

Career highlights

Retail Operations And Revenue: Managed regional retail operations spanning Delhi NCR, directing sales across a network of over 225 multi-brand and chain stores.

Merchant Acquisition Management: Steered merchant acquisition for QR code payment solutions and deployed point of sale devices to expand the active merchant base.

Sales Strategy Execution: Shaped sales and operations strategy for employee hiring services, steering field and inside sales teams serving corporate clients.

Territory And Vendor Development: Directed regional operations across North India, building supply-side capacity through commercial taxi owner and operator acquisition.

Key skills

ProfessionalNew Business Development Key Account Management Sales ForecasNng P&L Management Team Building & Coaching Talent Hiring & RetenNon funcNonal CollaboraNon Market & CompeNtor Research Data Analysis Territory Expansion Channel & Distributor Management RelaNonship Building Time Management Growth & Territory Expansion Retail Operations Field Sales Merchant Acquisition Vendor Management Inside Sales Sales Operations Sales Strategy Business Planning Operations Management Partner Onboarding Pipeline Management Lead Generation Forecasting Negotiation Closing
TechnicalCRM Software Dashboard Reporting Excel Analytics POS Deployment Power BI
OperationsPlanning Reporting Process Improvement Execution
RetailCustomer Service Merchandising POS

Professional experience

Area Sales ManagerMay 2023 - Present
Arvind Fashions Ltd.New Delhi, India

Manages regional retail operations spanning Delhi NCR, directing sales for U.S. Polo Assn., Arrow, and Flying Machine apparel across a network of over 225 multi-brand and chain stores. Directs an internal organization of cluster managers, team leaders, visual merchandisers, and fashion associates while driving revenue past INR 100 crore.

  • Expands brand market share by identifying, onboarding, and developing new retail partners and business opportunities.
  • Designs and executes sales strategies aligned to company-wide business objectives to consistently deliver against targets.
  • Builds and maintains relationships with internal and external stakeholders, including chain store buyers, multi-brand retailers, and distributors.
  • Coaches and retains cluster managers, team leaders, visual merchandisers, and fashion associates, driving performance across monthly, quarterly, and annual cycles.
Senior ManagerJul 2021 - Jun 2022
Apna Time Tech Pvt. Ltd.New Delhi, India

Shaped sales and operations strategy for employee hiring services, steering field sales, inside sales, and operations teams serving small, medium, and corporate clients on the Apna Jobs Portal.

  • Built data-driven sales strategies and annual business plans alongside multiple stakeholders, executing through field and inside sales teams to meet company revenue goals.
  • Reduced attrition by driving continuous hiring and running regular product training, market trend, and feedback sessions.
  • Maintained and cross-verified dashboard, Excel, and PowerPoint reporting for management, delivering accurate updates on schedule.
Execu2ve ManagerNov 2015 - Jan 2020
One97 CommunicaGons Ltd. (Paytm)Noida, India

Directed merchant acquisition operations for payment solutions across vehicle networks, leading a large field sales force of cluster managers and team leaders. Owned end-to-end sales operations including hiring, product training, data analysis, market and competitor research, audits, zone reviews, and performance-based appraisals.

  • Sold and deployed Paytm POS devices to enable card payments, expanding the active merchant base.
  • Ensured full compliance with company standards and regulatory guidelines while fostering a productive team culture.
Business Development ManagerDec 2014 - Nov 2015
Serendipity Infolabs Pvt. Ltd.Delhi, India

Steered regional operations across North India, building supply-side capacity through commercial taxi owner and operator acquisition while maintaining vendor relations, welfare programs, grievance resolution, and scheme deployments.

  • Partnered with the legal team to verify and vet all vendor and driver agreements and compliance documentation.
  • Ran regular sales surveys, team reviews, and incentive schemes to drive individual and team target achievement.
  • Delivered product knowledge and training to vendors, operators, and drivers on offerings, policies, and terms.
Business Development ManagerFeb 2012 - Oct 2014
SVLL Connect Pvt. Ltd.Delhi, India
  • Onboarded Delhi NCR corporate and travel operator new clients to generate demand for commercial taxi and bus bookings.
  • Built and executed sales plans targeting prospects to develop long term partnerships as a key ground transportation provider.
Senior Business Development Execu2veNov 2006 - Jan 2012
Carzonrent India Pvt. Ltd.Delhi, India
  • Delivered soft-skills, CRM, and defensive-driving training to representatives and drivers.
Senior ManagerJul 2021 - Jun 2022
Jobs Portal to SMB and corporate clients.
  • Built territory expansion into new cities.
  • Executed product marketing initiatives across target regions.

Education

Master of Business Administra — Swami Vivekanand Subharti UniversityJan 2023 - Jan 2025
Delhi, India
Bachelor of Arts — Vinayaka Missions Sikkim UniversityJan 2014 - Jan 2017
Delhi, India